Cello Active
FAQs
Something else? Send us a message.
How do I reach you?
Use the contact form or email hello@celloactive.com. We reply by email.
How does shipping work?
Shipping is free to all 50 states. For other destinations, shipping is calculated at checkout. Orders are processed within 7 business days (Monday to Friday, excluding US holidays). Delivery typically takes 1 to 3 weeks after your order ships.
What is your returns policy?
Our 30-day fit guarantee covers exchanges and store credit within 30 days of delivery. Items must be unworn, with tags and any hygiene liner attached. Damaged, defective or wrong items are replaced or refunded. Full details are in our returns policy.
What are the sets made of, and how do they fit?
Polyester and nylon, cut true to size. The size guide on every set gives the bust, waist and hip for each size.
Can I mix sizes, or order a size that isn’t listed?
Write to us before you order with the set and the sizes you need. We will tell you what we can do.
Can I exchange my set?
Yes. Our 30-day fit guarantee lets you exchange it for another size or style, or get store credit, within 30 days of delivery. Items must be unworn, with tags and any hygiene liner attached.